PERSONAL DATA PROTECTION CHARTER
Article 1 – Introduction
1.1 Why a personal data charter?
We have tried to simplify this policy as much as possible in order to provide you with clear and transparent information on how your personal data is collected, processed and used.
1.2 What is personal data?
Personal data is any information that directly or indirectly identifies a natural person. For example, a name, a postal or email address, a telephone number or an IP address are personal data.
Article 2 – Data collection and protection
Your data is collected by the company ABC DISTRIBUTION. Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
The personal information that may be collected on the Website is mainly used by the Website editor to manage relations with you.
The personal data collected is the following:
First and last name
Article 3 – Right to access, rectify and remove your data
In accordance with the regulations applicable to personal data, users have the following rights:
The right to access: users can exercise their right to access in order to know which personal data concerning them is held, by writing to the email address mentioned below. In this case, before implementing this right, the Website may request proof of the user’s identity in order to verify its accuracy;
The right to rectification: if the personal data held by the Website is inaccurate, users can request an update to the information;
The right to data erasure: users may request the deletion of their personal data, in accordance with applicable data protection laws;
The right to restriction of processing: users may request the Website to restrict the processing of personal data in accordance with the assumptions set out in the GDPR;
The right to object to the processing of data: users may object to their data being processed in accordance with the assumptions set out in the GDPR;
The right to data portability: they can demand that the Website gives them the personal data they have provided in order to transmit it to a new platform.
You can exercise these rights by contacting us at the following address
ABC DISTRIBUTION – The Barb’Xpert – ZAC des Petits Carreaux – 3 Avenue des Violettes 94380 Bonneuil-sur-Marne, France
OR by email to:
All requests must be accompanied by a photocopy of a valid, signed identity document and must indicate the address at which the Website publisher can contact the applicant. A reply will be sent within one month of receipt of the application. This one-month period may be extended by two months if the complexity of the application and/or the number of applications so requires.
In addition, and since the law n°2016-1321 of October 7, 2016, people who so wish have the possibility to organise what happens to their data after their death. For more information on this subject, consult the CNIL website: https://www.cnil.fr/.
Users can also file a complaint with the CNIL.
We recommend that you contact us first before filing a complaint with the CNIL, as we are at your disposal to resolve your problem.
Article 4 – Use of data
The personal data collected from users of the Website is intended to be used to provide the Website’s services, improve them and maintain a secure environment. The legal basis for the processing is the execution of the contract between the user and the Website. Specifically, the following uses:
Access and use of the Website by the user;
Managing the Website’s operation and optimisation;
Implementation of user support;
Verification, identification and authentication of data transmitted by the user;
Personalisation of services by displaying advertisements based on the user’s browsing history, according to their preferences;
Fraud prevention and detection, malicious software and security incident management;
Management of possible disputes with users;
Sending commercial and advertising information, according to the user’s preferences.
Article 5 – Data retention policy
The Website retains your data for as long as is necessary to provide you with its services or assistance. To the extent reasonably necessary or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.
Article 6 – Sharing personal data with third parties
Personal data may be shared with third party companies exclusively in the European Union, in the following cases:
When the user publishes, in the free comment areas of the Website, information that is accessible to the public;
When the user authorises a third party’s website to access his/her data;
When the Website uses service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data, within the framework of the execution of these services, and are contractually obliged to use them in compliance with the provisions of the applicable regulations on the protection of personal data;
If required by law, the Website may transmit data to respond to claims against the Website and to comply with administrative and judicial proceedings.
Article 7 – Cookies
What is a “cookie”?
A “cookie” or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an email, installing or using a software programme or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this Website, “cookies” from the company responsible for the Website concerned may be deposited on your terminal.
The first time you browse the Website, a banner explaining the use of “cookies” will appear. Consequently, by continuing to browse, the client and/or prospect will be deemed to have been informed and to have accepted the use of said “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the option of deactivating the cookies in the browser settings.
All information collected will be used only to track the volume, type and pattern of traffic using this Website, to develop the design and layout of the Website and for other administrative and planning purposes and generally to improve the service we provide to you.
What types of cookies are used?
Category of use Description Example
Strictly Necessary Cookies These cookies are strictly necessary to allow the User to move around the Platform or to provide certain requested functionalities.
Functional cookies These cookies improve the user’s experience on the Website by remembering their preferences. They allow the logged-in user to be recognised from one page to another and thus avoid having to log in again.
Performance Cookies These cookies help improve the performance of the Platform in order to provide a better experience to the User. For example, the steps taken during the creation of the account, the payments made or not, the buttons clicked. Google Analytics helps the Website to analyse how Users use the Platform. It records the number of Users and gives information about their overall behaviour, such as the typical duration of use.
The following cookies are present on this Website (non-exhaustive list):
Google Analytics: allows Website audience tracking;
Facebook social plugins: allows liking, sharing, commenting on content with a Facebook account;
Facebook Custom Audience: allows you to interact with your audience on Facebook.
Zendesk cookies: allows an interaction with the user through the Chat and the AnswerBot
The life of these cookies is thirteen (13) months.
For more information on the use, management and deletion of “cookies”, for all types of browsers, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.